On-Line Meetings / Webinars / Support Instructions
We provide other ways to be in contact besides coming to our premises.
Skype is a well-known and reputable company that offers an app available for Windows, Mac OS X and Linux.
If you want to be in contact by Skype, you need to have Skype in your device:
1.- Download the Skype app to your device from: https://www.skype.com/ (Available for Windows, Mac OS X and Linux) or from the App Store (IOs) or Google Play (Android).
2.- Create an account. (It is free)
3 Call us (no messages)to our Skype user/ID “Tango Creations”, no authorisation or “friend” exchange needed, (on the top of the app, look for the magnifier (Search Skype People, group & messages) and type our user.
Our On-line room for Personal Meetings with Computer Support:
We use the services of ZOOM. Our Online Meeting room access link is:
Before the meeting, you will receive an email with your appointment and a link to join to it.
If all your system is compatible, the web browser will launch and you will be able to join the meeting straight away.
If not, it will prompt a download of a small app. (You can avoid this step and press “Join from your browser” link:
After install it and opening it you will be ready to join the meeting.
If you want to join the meeting by using your tablet, mobile or other device please follow the link below to download the proper app:
We will be waiting for you.
Remember, our meeting room/Access Code is: 831-333-6543 (Type: 8313336543)
Our On-line room for Webinars:
We use the services of FreeConference. Our Online Meeting room access code is “6592654“.
Direct link: https://hello.freeconference.com/conf/call/6592654
We will send you an invitation with the time and link to join the Webinars/Meeting
If you have Google Chrome, you just need to click in the link.
Press “Join a conference”, remember, our room/access code is 6592654
Please, enter your name and press “Join the conference” (No password or account needed)
Next screen (How do you want to connect your audio?) is about asking for your authorisation to use your microphone and camera, please press “Internet”.
The next screen will be our meeting room:
1.- Mute: or un-mute your microphone.
2.- Video: It will activate your video camera (Be sure it is active so we can see you).
3.- It will allow to share your screen.
5.- In a conference or webinar with many participants it is use to “Raise your hand”.
6.- Hang-up – End your connection / you will leave the meeting
7.- Full screen mode.
8.- Participants in the meeting.
9.- Main screen (you will see us here)
We will be waiting for you.
Very important: If you have Chrome, you will access to the On-line room straight away. The On-line room works only on Chrome Browser. However, if you do not have Google Chrome or you wish to join by using your mobile, tablet, or other PC/Device, you can download the Desktop App for Windows 7.1 and Up / Desktop App for MacOs 10.10 and Up / Desktop App for Linux / Mobile App for iOS 8 and Up / Mobile App for Android 4.4 and Up.Or, if you wish, you can also download Google Chrome Browser.
Please follow this link:
Once you download the app you must install it ( On Windows(TM) our system may say that it is an unknown or not recognised app, just click on “More info” and then “Run Anyway”, it is perfectly safe).
After the app is installed, please run/open it and choose “Join a conference”.
It will ask for your “Access Code”, which is “6592654” and click “Join Conference”.
Same as before, enter your name, and continue
Remember, you do not need to create an account or give any personal information. Just your name.