What do I do if an order hasn’t arrived?

If you have waited longer than expected for an order to arrive, you can get in touch with us at info@tangocreations.co.uk.

We’ll be able to look into it for you and see if there’s an issue.


  • Do also check with your local post office and/or your neighbours, as often this is where ‘lost’ orders seem to end up!
  • At peak times (like around Christmas and other holidays), please do allow a little longer for your order to arrive. The postman needs a holiday too 🙂