Privacy & Cookies
What information do we gather, and why?
The personally identifiable information we gather from you when an order is placed with Sotelano/Tango Creations will only be used to help us serve you. It will be used to process your orders and personalise your buying experience on Sotelano/Tango Creations. If you send us an email, we will retain the content of your email and your email address to respond to your message, we ask for your email address in order to send order confirmation and, if opted in, our newsletters. Customers are able to unsubscribe from our emails at any time by using the email address at the bottom of the newsletter. We do not collect any sensitive personal information in line with the Data Protection Act 1998. Personal information will only be held for as long as it is needed for the purpose it was collected. We only allow authorised personnel access to this information and you will not receive junk email, regular mail or unsolicited phone calls as a result of shopping with Sotelano/Tango Creations.
What information do we share?
Sotelano/Tango Creations are totally committed to protecting your privacy. We comply with the principles of the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and the SafeBuy Code of Practice. For full details please refer below –
So what are cookies?
Cookies are used on all websites every day. They won’t harm your computer. They are little text files that are automatically stored on your computer when you visit a site – including Sotelano/Tango Creations. There are a lot of websites offering information about cookies.
The information we hold may include:
Credit/debit card details
Other information necessary for processing your order
This data will be held in accordance with our internal security policy. If we propose to send your data outside the European Economic Area (EEA) we will seek your consent first. We will never collect sensitive information about you without your agreement. You have a right to ask for a copy of the information which we are holding on you and we will provide this for a small fee. We will delete information or correct any inaccuracies at no charge as soon as you make the request. Data will only be released to third parties (e.g. the police) on request where there is a legal requirement for us to do so.
Rather than listing data on all the cookies we use or may use in the future you will almost certainly find it quicker and easier to set your web browser to control cookie usage on all the sites you visit. The ICO site shown covers all the details of how to do this. There are a lot of websites offering information and help about cookies, a really good one is www.allaboutcookies.org. If you have a very old browser you may need to bring it up to date to use effective cookie controls.
3rd Party Cookies on Sotelano/Tango Creations.
Sotelano/Tango Creations do work with a number of carefully selected partners who may, at times set cookies during your visit to Sotelano/Tango Creations.com Ltd.
Social Network Cookies
Sometimes you may like to ‘share’ content from Sotelano/Tango Creations via sites like Facebook, Twitter, Google+ or Pinterest. In doing so you may be sent cookies from these websites. We don’t control the settings on these websites, so you’ll need to check each site individually to ascertain their cookies policy.
Our 3rd parties Cookies Policies
On emails. We may use web beacons to check whether our emails are actually opened and whether any links in them are clicked on. That way we learn not to send you junk. If you choose plain text to download instead of HTML the web beacon is eliminated. And all our emails also give you a total opt-out procedure.
The above has been a simple introduction to cookies, what they are and why we use them. You can find out much more if you wish at http://www.ico.gov.uk/for_the_public/topic_specific_guides/online/cookies.aspx